Why Building a Brand Matters for Your E-commerce Business

shopping, online, ecommerce

When you have a direct-to-consumer eCommerce business, branding is essential for success. It’s the one thing that will set your company apart from competitors and help it stand out in an increasingly crowded marketplace.

In this article, we’ll discuss branding strategies that can help you build a strong, recognizable brand and create customer loyalty.

Direct to consumer e-commerce businesses are a growing market

Over the last decade, direct-to-consumer e-commerce platforms have allowed entrepreneurs everywhere to create their own eCommerce stores. Shopify, the market leader, has grown from just $24 in annual revenue in 2012 to more than $2.9 billion in annual revenue in 2020. These businesses are on the rise, but branding is one of their biggest challenges.

The branding problem arises when these entrepreneurs don’t have any design, marketing, or branding experience. What’s more, most businesses have lots of uncertainty around how much to spend on branding versus other areas like product development, human resources, or direct-response marketing.

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The importance of branding for direct to consumer eCommerce companies

In retail businesses, consumers are able to use more of their senses to make their purchase decisions. An item’s weight and perceived quality are judged completely differently in person as opposed to online. That’s why in DTC e-commerce businesses, crafting a strong brand that inspires emotion in your target buyer is a major key to growth.

The strongest eCommerce brands understand that the product is simply a byproduct of their brand. These brands typically have more of an emphasis on the company’s values, personality, and even its culture than they do their products or services.

This branding technique can be very effective because it creates emotional bonds between your business and customers while also making your customers feel as though you understand them. This will strengthen their perception of you in their mind, leading to greater chances of them becoming loyal and becoming repeat buyers of your product.

For example:

Patagonia’s marketing is centered around the outdoors. As a result, Patagonia’s social media presence, content, product lines, and initiatives all center around the outdoors. 

This branding technique is important for small businesses as well. Smaller brands will often have a harder time competing with larger corporations that are more established in the market.

However, by branding themselves to be unique from other companies and focusing on their strengths rather than trying to compete against others’ weaknesses, smaller brands can sometimes achieve greater success simply because they resonate more with their target buyers.

What makes up a strong brand?

A strong branding strategy is made of three pillars: a name, an identity, and messaging. A brand that has these things will be able to differentiate itself in the market and build trust with its customers because it tells them who they are. It also helps you stay consistent so people know what to expect from your product or service whenever they come into contact with you.

On top of that, a strong brand creates a sense of unity within your business as it grows. A strong set of brand values will unite the employees that choose to join you down the line, and that common set of values will act as a means to keep everyone on the same page and heading in the same direction.

How Will You Implement This For Your Business?

Your eCommerce business needs a strong brand that is magnetic to your target audience. A successful branding strategy helps you stand out from the crowd and build trust with potential customers who are looking for what you offer online.

The first step in building an effective brand is deciding on one core message that will be your guiding principle throughout everything you do, both online and offline. Once this basis has been established, all of the other aspects of your marketing plan can feed into it seamlessly!

What’s the most important thing about branding? It’s not just what people see but how they feel when interacting with your company or products!

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