What it takes to be a successful company in the 21st century is totally different than what has been required in the past. Just look at the S&P 500: in 1958, the average firm stayed […]

What it takes to be a successful company in the 21st century is totally different than what has been required in the past. Just look at the S&P 500: in 1958, the average firm stayed […]
It seems the minimum wage conversation is dominating most discussions about wages. How will companies afford this influx of expense? Is it enough? Is it too much? Will the cost of living raise? One group […]
“If you take care of your employees, they will take care of your customers and your business will take care of itself,” as said by J W Marriott. Employees are the most underrated aspect of […]
Customer satisfaction is crucial for any business to succeed, but satisfying increasingly demanding consumers can become a challenge. Poor customer experience is a catalyst for customer churn, and the damage of one unhappy customer is […]
Have you ever noticed that most articles have a similar format? I’ve read many, many articles, and interestingly enough, though different in content, many follow a very similar format. It looks sort of like this: […]
The faster companies assimilate new hires into the team, the faster they benefit from these new talents. But considering all these new hires have to adjust to—the company culture, standard processes and more—it may be months before they […]
What do you think of when you hear Google, Zappos, or Fitbit? Companies like these embody the cool disruptive company culture that top talent—especially millennials—is attracted to. Each offers unique and engaging benefits for its […]
“Meetings suck up so much of my time, I’m finding it hard to get real work done,” my client, who is a VP at a digital media network, told me. “A good three-quarters of my […]
If you’re reading the same social posts I am and like to surround yourself with thought-leaders and changemakers like I do, you’ll likely agree that thought-leadership is on the rise, and that content creation is […]
A parasocial relationship is a one-sided relationship between a celebrity, public figure—or anyone—and their fans. This happens when one side puts time, energy and emotion in, but the other party isn’t even aware of the […]
I’m not going to waste your time by telling you that giving back is good. I don’t think you need to be told that you should go donate your money to an association, because if […]
The days of waking up at 7:30 am to make the 8:00 am train in order to make it to the office through rush hour traffic for 9:00 am are starting to fade away. Not […]